An AI receptionist that books straight into Open Dental.

Grace reads your Open Dental schedule, books the visit on the call, and leaves anything she can’t finish as a task for your desk.

Hear Grace take a call

0:00 of 1:50

Grace:Thanks for calling [office name bleeped]. This is Grace. How can I help you?
Caller:Hi Grace, I just moved into town and I was wondering if you guys are accepting new patients, and if you guys accept Aetna PPO.
Grace:Yeah, welcome to the area. We are accepting new patients and we’re in network with Aetna PPO. What were you needing to come in for?
Caller:Just a cleaning and an exam.
Grace:Alright, so let’s get your info down. What’s your first name?
Caller:Sam.
Grace:Okay, Sam. And your last name?
Caller:Wilson.
Grace:All right, Sam Wilson. Were you thinking morning or afternoon for your visit?
Caller:I’m only available Thursday morning, so just whatever Thursday in the next month you guys have available in the morning.
Grace:Okay, so you’re looking for a Thursday morning next month. One sec, let me take a look here and see what’s open.
Grace:All right, so for Thursday morning next month, I’ve got an 8 o’clock or a 10 o’clock. Does either of those work for you?
Caller:Yeah, 8 o’clock is good.
Grace:Okay. All right, got you down for 8 o’clock Thursday morning. And what’s your date of birth?
Caller:11-12-98.
Grace:November 12th, 1998. And a good callback number for you?
Caller:Give me a callback at 209-555-0113.
Grace:Okay, 209-555-0113. Did I get that right?
Caller:That’s good with me, yeah.
Grace:Okay, Sam, so I’ve got you down for Thursday, August 6th at 8 o’clock in the morning. Did I get that right?
Caller:That’s perfect.

What Grace does in Open Dental.

She sees your real openings
Grace reads your providers, operatories, hours and blockouts, and only offers real open spots.
She books on the call
The visit lands on your Open Dental schedule while the caller is still on the phone.
She finds existing patients
With a name, birthday and phone number she pulls up the chart, so details already on file don’t get asked again.
She follows your rules
You set what she books, how far out, new patient spots and cleaning intervals. If a rule changes, tell us and we change it.
Messages land in Open Dental
Anything she can’t finish goes to your desk as a task in Open Dental, with what happened on the call and what to call back about.